Windscreen Replacement FAQs In Cairns

Most windscreen replacements take between 30 to 90 minutes, depending on the vehicle and whether it has systems like ADAS; however, adhesive cure time is critical; safe drive-away time is typically 1–2 hours, with full adhesive strength achieved after 24 hours.
Technicians ensure a proper fit and seal by carefully removing the old windscreen, preparing the bonding surface, using primers and quality adhesives, and checking for leaks before completion.
Technicians identify the right glass for your car by using your make, model, year, and information from the VIN plate. This ensures compatibility with any onboard sensors or accessories.
 
We always recommend bringing your vehicle in or sending us a photo so we can visually inspect it and confirm if the windscreen requires specific accessories like a rain sensor or camera bracket.
If the crack or chip is larger than a coin, in the driver's line of sight, or the glass is shattered, the windscreen typically needs replacing instead of repairing.
Yes, it is possible.
 
Always check availability by calling us on 07 4020 5888 or request a booking online.
 
Please note tinting bookings are available from Monday to Thursday, from 8am to 5pm.
We offer several tinting options, including multiple shades and UV protection levels.
 
Window film provides added insulation by blocking heat, reducing glare, and protecting interiors.
Tinting typically takes a few hours, the duration depends on vehicle size and number of windows.
We accept most common debit and credit cards, including Visa, Mastercard, and Amex.
 
You can also choose to use our secure online payment option, available on our quotes, or Afterpay.
 
Please note that these options include surcharges as advertised.
We don’t offer mobile tinting services for personal vehicles.
 
However, residential and commercial tinting can be organised, quoted, and performed upon request.
 
To know more, click here.
Chips should be repaired immediately to prevent the glass from spreading and weakening. Delaying repairs can turn a simple fix into an expensive replacement.
 
Especially in the tropics, where temperatures drop at night and rise sharply in the morning, the temperature difference applies pressure to the glass. This pressure can cause a single impact to turn into a long crack overnight.
Most Australian insurance policies cover chip repairs with no or low excess, especially if done before the crack spreads.
 
However, you will need to refer back to your policy terms, as we cannot confirm or deny coverage on their behalf.
The chip repair process involves cleaning, filling with a special resin, and curing with UV light. 
 
Repairs usually take 30 minutes.
After repair, the chip may leave a faint mark but improves visibility and restores strength.
 
Repaired spots are less noticeable but not always invisible.
Before a repair, cover the chip with clear tape to prevent dirt or moisture ingress, and avoid washing or putting pressure on the area.
You can request a service via phone on 07 4020 5888 or online.
 
Our technicians can service vehicles at homes or workplaces in most areas of Cairns and its surroundings, including Palm Cove, Innisfail, and Atherton.
If damage occurs outside of normal business hours (Monday to Friday, 8am to 5pm), please call our after-hours emergency number and leave a voicemail.
 
Only urgent matters will be treated in priority, so please refrain from calling for general enquiries.
 
Our technicians will assess the urgency of the incident and contact you as soon as practicable.
Additional charges for urgent or after-hours service can apply, depending on location and time of request.
 
Details are provided at the time of booking.
We accept most common debit and credit cards, including Visa, Mastercard, and Amex.
 
You can also choose to use our secure online payment option, available on our quotes, or Afterpay.
 
Please note that these options include surcharges as advertised.